Definition

Checklist for Good Business Letters

  • Keep the basic aims in mind.
  • Plan the letter’s points before starting to write.
  • Keep to the relevant points.
  • Clearly express ideas and facts.
  • Prefer simplicity to complexity.
  • Aim to be brief.
  • Use a tone in keeping with the aims.
  • Use a style suitable for the intended reader.
  • Be positive, and persuasive if appropriate.
  • Be courteous, sincere.
  • Check spelling and punctuation.
  • Remember that every letter represents your organization: an ambassador.
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