Highly effective organizations seek to influence employee attitudes through the development of an appropriate culture that will support optimum performance. (Remember that culture can be defined as the set of important beliefs that members of a community share_” the way we do things around hers.”) Executives carefully monitor cultural programs (such as that of empowerment) through attitude surveys of employees. The results of these surveys can then be linked to the objective results of the department.
The assumption underlying the culture management model is that HR practices can have a positive influence on employee attitudes, which in turn influence employee performance.