Definition

Process Conflict

Process Conflict refers to over how work gets done. Low level of process conflict is one of the functional conflicts  that are constructive and support the goals of the work group and improve group performance.

For process conflict to be productive, it must be minimal. Otherwise, intense arguments over who should do the task can lead to uncertainty about task assignments, increase the time to complete tasks, and lead to members working at cross-purpose.  And the process become dysfunctional.

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