Policy is a written statement that reflects the employer’s standards and objectives relating to various employee activities and employment-related matters.
Policy is a plan that describes how a question or subject should be addressed: it helps guide management decisions. Because they explicity state what is to be done, thus ensuring consistent treatment, policies help managers make decisions on recurring topics such as:
→ Promotions
→ Customer complaints
→ Customer credit
→ Disposal of records
→ Employee eligibility for profit-sharing and stock option plans
→ Use of facilities by outside organizations
→ Work schedules and break periods
→ Sale of surplus property
→ Employee discounts on merchandise
→ Vacations and sick leave