The view that much of an organization’s success or failure is due to external forces outside managers’ control is called the symbolic view of management.
“Symbolic view of management is the view that managers have only a limited effect on substantive organizational outcomes because of a large number of factors outside their control.”
The symbolic view of management view states that the capacity of an administrator or manager to influence outcomes is obliged and affected by external variables. It is irrational to think that managers should primarily influence an organization’s exhibition. Instead, an organization’s results are influenced by elements managers can’t control, for instance, the economy, legislative approaches, clients, industry conditions, power over restricting innovation, choices made by past managers, and competitors’ activities. The symbolic view depends on the judgment that managers symbolize impact and control by creating importance out of uncertainty, perplexity, and arbitrariness or by trying to adjust and advance. Because their influence on authoritative outcomes is restricted, a manager’s activities frequently include deciding, creating plans, and participating in other administrative functions, which are fulfilled to serve clients, representatives, investors, and people at large.