Definition

Characteristics of information

All good information has the following characteristics:

Subjectivity:

The value and usefulness of information are highly subjective, because what is information for one person may not be for another.

Relevance:

Information is good only if it is relevant - that is, pertinent and meaningful to the decision maker.

Timeliness:

Information must be delivered at the right time and the right place to the right person.

Accuracy:

Information must be free of errors, because erroneous information can result in poor decisions and erode the confidence of users.

Correct information format:

Information must be in the right format to be useful to the decision maker.

Completeness:

Information is said to be complete if the decision maker can satisfactorily solve the problem at hand using that information.

Accessibility:

Information is useless if it is not readily accessible to decision makers, in the desired format, when it is needed.

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