Office automation systems (OAS)

Office automation systems (OAS) are systems that are designed to increase the productivity of clerical workers and knowledge workers and enhance communication in the workplace.


- OAS are word processing, desktop publishing, voice mail, e-mail, videoconferencing, and multimedia systems.

Office automation systems (OAS), also referred to as office information systems are computer-based information systems whose primary purpose is to facilitate oral and written communication. Such a system is a set of tools that gather, process, store, retrieve, and disseminate information between individual workers, team of workers, and business entities, both inside and outside the organization.

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