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Definition

Office automation systems (OAS)

Office automation systems (OAS) are systems that are designed to increase the productivity of clerical workers and knowledge workers and enhance communication in the workplace.

Example:

- OAS are word processing, desktop publishing, voice mail, e-mail, videoconferencing, and multimedia systems.


Office automation systems (OAS), also referred to as office information systems are computer-based information systems whose primary purpose is to facilitate oral and written communication. Such a system is a set of tools that gather, process, store, retrieve, and disseminate information between individual workers, team of workers, and business entities, both inside and outside the organization.

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