Quality as the ability of a product or service to reliably do what it’s supposed to do and to satisfy customer expectations.
Quality is the good or service that is free of deficiencies.
Webster Dictionary Meaning
- Special or temporary character; profession; occupation; assumed or asserted rank, part, or position.
- That which makes, or helps to make, anything such as it is; anything belonging to a subject, or predicable of it; distinguishing property, characteristic, or attribute; peculiar power, capacity, or virtue; distinctive trait; as, the tones of a flute differ from those of a violin in quality; the great quality of a statesman.
- An acquired trait; accomplishment; acquisition.
- Superior birth or station; high rank; elevated character.
More from this Section
- Hawthorne studies
Hawthorne studies is a one kind of series of studies during the 1920s and 1930s that provided ...
- Organic organization
Organic organization, which is a structure that’s highly adaptive and flexible. Organic ...
- Peer influence
The ability to influence individual behavior among members of a group based on group ...
- Paid time off (PTO)
Paid time off (PTO) is a benefit program granting employees a specific number of vacation ...
- Operant conditioning