One bank employee that many customers see and talk with is the teller the individual who occupies a fixed station or location within a bank office or drive in window, receiving deposits and withdrawal slips, verify customers signatures, check account balances, and balance their own cash position at least once each day. Because of their pivotal role in communicating with customers, bank tellers must be friendly with customers, accurate, and knowledge able about the other departments of the bank and the services they sell.
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