Baldridge National Quality Award

Baldridge National Quality Award is the Baldrige Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education and health care organizations that apply and are judged to be outstanding in seven areas:

 - leadership;

 - strategic planning;

 - customer and market focus;

 - measurement, analysis and knowledge management;

 - human resource focus;

 - process management; and

 - results.

Share it:  Cite

More from this Section

  • Case Study Method
    Case Study Method is a development method in which the manager is presented with a written ...
  • Integrated Systems
  • Programmed Learning
    Programmed learning is a systematic method for teaching job skills, involving presenting ...
  • Culture Management
    Highly effective organizations seek to influence employee attitudes through the development ...
  • Hawthorne effect
    Hawthorne effect is a term produced as a result of an experiment conducted by Elton Mayo ...