A problem that is new or unusual and for which information is ambiguous or incomplete is called an unstructured problem.
A problem that people don’t know how to recognize which problem they have is known as an unstructured problem. Before they begin working on the problem, and they don’t know the way to solve it even after they identify which sort of problem they have.
“None of the intelligence, design, and choice phases is structured and human intuition is frequently the basis for decision-making.”
The name suggests that these problems are hard to deal with and don’t respond suitably to different conventional decision tools for analysis. The main problem lies in that these problems, sometimes need a mixture of fact-based data analysis and greatly subjective and often intuitive judgments about the problems’ aspects.
An unstructured problem can be resolved with a six-step process and the steps are as follows:
1. Identifying the problem
2. Selecting criteria
3. Developing alternatives
6. Creating an action plan.
Use of the term in Sentence:
• The best managers are distinguished from the average ones with their ability to solve the unstructured problems.
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