Value chain analysis
The term Value Chain describes a way of looking at a business as a chain of activities that transform inputs into outputs that customers value. Customer value derives from three basic sources: activities that differentiate the product, activities that lower its cost, and activities that meet the customers need quickly. Value Chain analysis (VCA) at tempts to understand how a business creates customer value by examining the contributions of different activities within the business to that value.
Category: Management & Organization Studies
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