Customer satisfaction is the extent to which a product perceived performance matches a buyer’s expectations.
If the product’s performance falls short of expectations, the customer is dissatisfied. If performance matches expectations, the customer is satisfied. If performance exceeds expectations, the customer is highly satisfied or delighted.
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Environmentalism is an organized movement of concerned citizens, businesses and government agencies to protect and improve people’s current and future living environment.
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- Geographical pricing
Geographical pricing refers to set prices for customers located in different parts of the country or world.
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